CarCareONE Emergency Roadside Assistance

The extra security of Emergency Roadside Assistance while on the road is available for approved CarCareONE cardholders at no cost for 1 year from the date the account is opened. Emergency Roadside Assistance is available anywhere in the United States, Puerto Rico, and Canada 24 hours a day, 365 days a year by calling the toll-free number for a dispatcher.

The following services are 100% reimburseable:

• Tire change

• Towing (up to 10 miles)

• Lock-out service

• Fluid Replacement (fluids not covered)

• Jump Start

A brochure detailing the process and information required for the claim, will be mailed to your customer along with their new CarCareONE card.

Some additional restrictions may apply.

Roadside Assistance Dealer Referral Program – When a cardholder calls the 1-800 number for assistance, the operator will refer the customer to a participating CarCareONE location, if the customer has not already chosen a location for service. The closest CarCareONE location to the customer will receive a fax alert to let them know the customer will be arriving at their location with service needs.