Emergency Roadside Assistance. Security. Emergency Roadside Assistance is available anywhere in the United States, Puerto Rico, and Canada 24 hours a day, 365 days a year by calling the toll-free number for a dispatcher.
CarCareONE Emergency Roadside Assistance

The extra security of Emergency Roadside Assistance while on the road is available for approved CarCareONE cardholders at no cost for 1 year from the date the account is opened. Emergency Roadside Assistance is available anywhere in the United States, Puerto Rico, and Canada 24 hours a day, 365 days a year by calling the toll-free number for a dispatcher.
The following services are 100% reimburseable:
  • Tire change
  • Towing (up to 10 miles)
  • Lock-out service
  • Fluid Replacement (fluids not covered)
  • Jump Start

    A brochure detailing the process and information required for the claim, will be mailed to your customer along with their new CarCareONE card.

    • Some additional restrictions may apply.
Roadside Assistance Dealer Referral Program
When a cardholder calls the 1-800 number for assistance, the operator will refer the customer to a participating CarCareONE location, if the customer has not already chosen a location for service. The closest CarCareONE location to the customer will receive a fax alert to let them know the customer will be arriving at their location with service needs.

Cardholder Customer Service: 866-396-8254

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